Last updated: April 2026

HKHowMuch (“the Platform”) respects and protects users’ personal data. This Privacy Policy explains how we collect, use and process information when users access this website or submit enquiries.

1. Information We Collect

When users submit enquiries or interact with the platform, we may collect:

• Name
• Phone number
• Email address
• Enquiry details
• Service request information
• Service location or property details (if applicable)

The website may also automatically collect:

• IP address
• Browser information
• Device information
• Pages visited

2. Use of Information

We may use collected data to:

• respond to enquiries
• refer enquiries to relevant service providers
• facilitate service quotations
• improve the platform
• perform internal analytics

3. Service Referrals

When users submit enquiries, HKHowMuch may refer the enquiry information to one or more relevant service providers for quotation or follow-up purposes.

Users acknowledge that their enquiry information may be shared with such service providers.

4. Platform Role

HKHowMuch is an information and referral platform only.

The platform:

• is not a service provider
• does not provide professional services
• does not participate in service contracts
• does not arrange services

All service arrangements are made directly between users and service providers.

5. Data Retention

We retain user information for a reasonable period for enquiry processing, service improvement and consent record purposes.

6. Data Security

HKHowMuch implements reasonable measures to protect user information from unauthorized access or disclosure.

7. Third-Party Websites

This website may contain links to third-party websites.

HKHowMuch is not responsible for the privacy practices of such websites.

8. Analytics and Cookies

We may use analytics tools such as Google Analytics to understand how users interact with the website and to improve our services. Data collected through these tools is processed in an aggregated and anonymous manner and is not used to identify individual users.

9. Policy Updates

HKHowMuch may update this Privacy Policy from time to time.

Updated versions will be published on this website.

11. Renovation Quote Analyzer

When you use the HKHowMuch Renovation Quote Analyzer and upload a quotation document, we may collect:

• WhatsApp or phone number
• Email address (if provided)
• Uploaded quotation files
• Additional notes submitted

These data will only be used for:

• Quotation reasonableness analysis
• Responding to your request
• Contacting you via WhatsApp or email

HKHowMuch will not publicly disclose your quotation document.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us via the contact page on this website.