私隱政策
本網站如何收集、使用及保護您的個人資料
Overview 概覽
HKHowMuch.com(「本網站」、「我們」)是一個香港服務價格資訊平台,同時提供免費報價配對服務。本私隱政策說明我們如何按照香港《個人資料(私隱)條例》(第486章)的要求,收集、使用、保留及轉移您的個人資料。
HKHowMuch.com (“this website”, “we”) is a Hong Kong service price information platform that also provides a free quote-matching service. This Privacy Policy explains how we collect, use, retain and transfer your personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong.
本網站的核心業務包括將用戶的查詢資料轉介予相關服務提供者,以提供報價。提交任何個人資料前,請仔細閱讀第3節(第三方資料轉移)。
A core function of this website is referring user enquiry data to relevant service providers for quotation purposes. Please read Section 3 (Third Party Data Transfer) carefully before submitting any personal data.
1. 收集的個人資料類型
Types of Personal Data Collected
1.1 您主動提供的資料 Data You Provide Directly
當您通過查詢報價表格提交查詢時,我們可能收集以下資料:
When you submit an enquiry form, we may collect the following data:
| 資料類型 Data Type | 必填/選填 Required/Optional | 用途 Purpose |
|---|---|---|
| 姓名 Name | 必填 Required | 識別查詢人 Identify the enquirer |
| 電話號碼 Phone Number | 必填 Required | 服務提供者聯絡 Contact for quotation |
| 電郵地址 Email Address | 選填 Optional | 後續跟進 Follow-up communication |
| 服務需求 Service Required | 自動填入 Auto-filled | 配對服務 Service matching |
| 預算範圍 Budget Range | 必填 Required | 配對合適服務提供者 Match suitable providers |
| 備註 Remarks | 選填 Optional | 補充查詢詳情 Additional details |
1.2 自動收集的瀏覽數據 Automatically Collected Browsing Data
當您瀏覽本網站時,我們會自動收集以下技術資料(此類資料通常無法單獨識別您的個人身份):
When you browse this website, the following technical data is automatically collected (this data generally cannot identify you individually):
- IP 地址及設備資料 IP address and device information
- 瀏覽器類型及版本 Browser type and version
- 瀏覽頁面、點擊路徑及停留時間 Pages visited, click paths and time spent
- 流量來源 Traffic source (search engines, referral sites, etc.)
- Cookies 及類似追蹤技術 Cookies and similar tracking technologies
本網站使用 Google Analytics 分析網站流量。相關數據的使用受 Google 私隱政策約束。
This website uses Google Analytics to analyze traffic. Data usage is governed by Google’s Privacy Policy.
1.3 匿名價格數據 Anonymous Price Data
用戶自願提交的服務消費價格資料屬完全匿名,本網站不會收集提交者的個人識別資料。
Price data voluntarily submitted by users is completely anonymous. We do not collect personally identifiable information from price submissions.
2. 收集目的
Purposes of Collection
根據《條例》第6原則,我們收集個人資料的目的如下:
In accordance with Principle 3 of the Ordinance, we collect personal data for the following purposes:
2.1 回應查詢及提供報價 Responding to Enquiries and Providing Quotes
處理您的服務查詢,並將您的聯絡資料及服務需求轉介予相關香港服務提供者,以便為您提供報價或跟進查詢。這是提交查詢報價表格的主要目的,亦是本網站配對服務的核心功能。
Processing your service enquiry and referring your contact information and requirements to relevant Hong Kong service providers to provide quotations or follow-up. This is the primary purpose of submitting an enquiry form and the core function of our matching service.
2.2 將資料轉介予相關服務提供者 Referring Data to Service Providers
根據您的同意,我們會將您的查詢資料轉介予一個至三個與您服務需求相關的香港服務提供者。服務提供者只可將您的資料用於回應您的特定查詢。本網站不會將原始資料出售予第三方作市場推廣或其他無關用途。
With your consent, we will refer your enquiry data to one to three Hong Kong service providers relevant to your service requirements. Providers may only use your data to respond to your specific enquiry. We will not sell raw data to third parties for marketing or other unrelated purposes.
2.3 改善網站服務 Improving Website Services
分析網站使用數據,改善用戶體驗、內容質量及價格資料的準確性。
Analyzing usage data to improve user experience, content quality, and accuracy of price information.
2.4 合規及法律目的 Compliance and Legal Purposes
在法律要求時披露資料,或在法律程序中保護本網站的合法權益。
Disclosing data as required by law, or to protect our legitimate interests in legal proceedings.
3. 第三方資料轉移
Third Party Data Transfer
當您提交查詢報價表格並勾選同意聲明,即表示您明確同意 HKHowMuch.com 將您的個人資料轉介予相關香港服務提供者(第三方)。HKHowMuch.com 可能就成功轉介向服務提供者收取服務費用。
By submitting a quote request form and checking the consent declaration, you expressly consent to HKHowMuch.com transferring your personal data to relevant Hong Kong service providers (third parties). HKHowMuch.com may charge service providers a referral fee for successful introductions.
3.1 轉介流程 Referral Process
- 您填妥並提交查詢報價表格,勾選同意個人資料收集聲明
- HKHowMuch.com 審核您的查詢並配對合適的服務提供者
- 您的姓名、電話、服務需求及預算範圍將被轉介予一個至三個相關服務提供者
- 服務提供者直接聯絡您,提供報價或進一步查詢
- HKHowMuch.com 可能就成功轉介向服務提供者收取服務費用(此費用由服務提供者支付,不影響您所獲報價)
- You complete the enquiry form and check the consent declaration
- HKHowMuch.com reviews your enquiry and matches suitable service providers
- Your name, phone number, service requirements and budget range are referred to one to three relevant service providers
- Service providers contact you directly to provide quotations or further information
- HKHowMuch.com may receive a referral fee from service providers (paid by providers, not affecting your quoted prices)
3.2 我們不會做的事 What We Do Not Do
- ✗ 不會出售原始資料予第三方作市場推廣用途 Will not sell raw data to third parties for marketing
- ✗ 不會將資料轉移至與您查詢無關的第三方 Will not transfer data to parties unrelated to your enquiry
- ✗ 不會在未獲您同意的情況下使用您的資料作直銷 Will not use your data for direct marketing without consent
- ✗ 不會將您的資料轉移至香港境外(除非另行通知)Will not transfer data outside Hong Kong (unless separately notified)
3.3 服務提供者的責任 Service Provider Accountability
我們要求所有接收您資料的服務提供者遵守《個人資料(私隱)條例》,只將資料用於為您提供所查詢服務的報價,並妥善保護您的個人資料。
We require all service providers receiving your data to comply with the Personal Data (Privacy) Ordinance, use data only for quotation purposes, and protect your personal data appropriately.
4. 資料保存期限
Data Retention
| 資料類型 Data Type | 最長保存期 Maximum Retention | 備註 Notes |
|---|---|---|
| 查詢報價資料 Enquiry data (name, phone, etc.) |
24 個月 24 months |
用戶可要求提前刪除 Users may request early deletion |
| 匿名價格數據 Anonymous price data |
無限期 Indefinitely |
用作市場參考,不含個人身份資料 For market reference, contains no personal data |
| 網站分析數據 Website analytics data |
26 個月 26 months |
Google Analytics 預設設定 Google Analytics default |
| 法律合規記錄 Legal compliance records |
按適用法律要求 As required by law |
— |
提前刪除 Early Deletion:您可隨時要求刪除本網站持有的您的個人資料。請參閱第5節了解如何提出要求。
You may request deletion of your personal data at any time. See Section 5 for how to submit a request.
5. 用戶權利(PDPO 第6原則)
Your Rights (PDPO Principle 6)
根據《個人資料(私隱)條例》第6原則及相關條款,您享有以下權利:
Under Principle 6 and related provisions of the Personal Data (Privacy) Ordinance, you have the following rights:
5.1 查閱權 Right of Access (Section 18)
您有權查閱本網站持有您的個人資料,並要求獲得副本。我們須於 40天內回應查閱要求。我們可就提供副本收取合理費用。
You have the right to access personal data we hold about you and request copies. We must respond within 40 days. A reasonable fee may be charged for providing copies.
5.2 更正權 Right of Correction (Section 22)
如您認為本網站持有的您的個人資料不準確或不完整,您有權要求更正。我們須於 40天內採取行動。
If you believe personal data we hold is inaccurate or incomplete, you have the right to request correction. We must take action within 40 days.
5.3 刪除權 Right to Deletion
您可要求我們刪除您的個人資料。我們會在法律保留義務允許的範圍內盡快處理您的要求。一般情況下,我們將在收到要求後 30天內完成刪除。
You may request deletion of your personal data. We will process your request as soon as possible within the limits of our legal retention obligations. In general, deletion will be completed within 30 days of receipt.
5.4 如何提出要求 How to Submit a Request
請電郵至 info@hkhowmuch.com,並提供以下資料:
Please email info@hkhowmuch.com with the following information:
- 您的姓名 Your name
- 您提交查詢時使用的電話號碼 The phone number used when submitting your enquiry
- 您的具體要求(查閱/更正/刪除)Your specific request (access / correction / deletion)
5.5 向私隱專員公署投訴 Complaints to the PCPD
如您認為本網站違反《個人資料(私隱)條例》,您可向私隱專員公署提出投訴:
If you believe this website has breached the Ordinance, you may complain to the Office of the Privacy Commissioner for Personal Data:
- 網址 Website: www.pcpd.org.hk
- 電話 Tel: (852) 2827 2827
- 地址 Address: 12/F, 248 Queen’s Road East, Wan Chai, Hong Kong
6. Cookies 政策
Cookies Policy
本網站使用 Cookies 及類似技術,以維持基本功能及分析網站使用情況。
This website uses cookies and similar technologies to maintain basic functionality and analyze site usage.
| 類型 Type | 用途 Purpose | 供應商 Provider | 可拒絕 Can Opt Out |
|---|---|---|---|
| 必要 Necessary | 網站基本功能(登入、表單提交等) Basic functionality (login, form submission, etc.) |
HKHowMuch.com | 否 No |
| 分析 Analytics | 流量統計及用戶行為分析 Traffic statistics and user behavior analysis |
Google Analytics | 是 Yes |
| 功能 Functional | 記住用戶語言偏好等設定 Remember user preferences (e.g. language) |
HKHowMuch.com | 是 Yes |
如何拒絕 Cookies How to Opt Out:
- 通過瀏覽器設定管理或禁用 Cookies Via browser settings to manage or disable cookies
- 使用 Google Analytics Opt-out Browser Add-on 停止 Google Analytics 追蹤
- 請注意,拒絕必要 Cookies 可能影響網站部分功能 Note: disabling necessary cookies may affect some website functions
7. 政策更新
Policy Updates
本網站保留不時修改本私隱政策的權利。
We reserve the right to modify this Privacy Policy from time to time.
- 更新日期標示 Update Date: 任何修改均會在本頁面更新「最後更新」日期。Any changes will be reflected in the “Last Updated” date on this page.
- 重大更改通知 Notice of Material Changes: 如涉及實質性更改(例如改變資料轉移方式或新增資料用途),本網站將在首頁發出通知,並在網站顯眼位置公告至少30天。If material changes occur (e.g. changes to data transfer practices or new data uses), we will post a notice on the homepage for at least 30 days.
- 繼續使用即代表接受 Continued Use = Acceptance: 在通知期後繼續使用本網站,即表示您接受更新後的政策。Continued use of the website after the notice period constitutes your acceptance of the updated Policy.
8. 聯絡我們
Contact Us
如對本私隱政策有任何疑問,或需行使您的資料主體權利,請通過以下方式聯絡我們:
For any questions about this Privacy Policy or to exercise your data subject rights, please contact us:
- 電郵 Email: info@hkhowmuch.com
- 網頁 Web: hkhowmuch.com/contact-us/
我們通常在 5個工作天內回覆一般查詢,並在法定期限(40天)內回覆正式資料主體要求。
We typically respond to general enquiries within 5 business days, and to formal data subject requests within the statutory limit (40 days).